I had an interesting conversation yesterday while trying to fix 5 particularly annoying computers yesterday (all were the same system, all behaved differently. One fixed itself and another needs to have its harddrive reformated). Anyway, it was pointed out to me how fascinating it was that as soon as a computer has trouble in the building, all other work is instantly dropped until it is fixed.
This really is true, I have a lot of work right now in tech services trying to wrap up FY’08 and a broken computer trumped it all. And it doesn’t matter which computer. In this instance the problems were all public use workstations, but in the past I’ve dropped everything to work on 1 of our 8 computers that are only used to access the opac. If one of these is down for a day it’s not a big deal, except apparently it is.
So, when did this happen? Why is one pac more important than getting out our new books, working on the budget, or even working on the payroll!? Especially since I don’t think these priorities were ever consciously created, they just evolved into their present state. Kind of sad really.